Pros and Cons of Doing Shopping Online

The Internet gives shoppers a lot of opportunities both to expand their options and to save money. It can compete with brick-and-mortar stores because of its convenience and usability. If you are looking for a great online shop to buy either clothes or household things, you can check the reviews of former customers on some reliable sites. There, you can also compare prices and find the shops with the best reputation.

This article gives an idea of the main advantages and disadvantages of online shopping to help decide whether this option is suitable for you.

Online Shopping Advantages

Those shoppers, who like to buy primarily online, can get a lot of benefits. Those may include:

  • you can shop immediately from home without taking off your pajamas;
  • there are no crowds, and you won’t have to deal with nervous customers or impolite salespeople;
  • you save gas and parking issues;
  • you do not have to wait in lines to pay for your purchase;
  • the online shopping sites mostly work 24/7;
  • online sales reps are often well-trained, and they are more flexible while answering your questions or make decisions about coupons, prices, or shipping;
  • there are a lot of shopping apps, so you can shop on the go from your mobile;
  • the choice of goods is abundant and practically infinite;
  • you can access the consumers’ reviews easily and are also allowed to leave the reviews of your own;
  • many online shops provide you with discounts, rewards, and sales notifications; you can also receive cashback if you get their newsletters, or use coupon codes.

The Cons of Online Shopping

If you are a bargain hunter, you are certain to prefer brick-and-mortar shopping because in the on-ground store you can discuss the matter of prices more precisely, especially, when you are in the marketplace. Though, shopping online may also provide you with some chances to get your product cheaper. The great competition among online shops and shopping sites results in new methods and techniques used by sellers for discounts.

However, you should be aware of certain disadvantages and drawbacks while shopping online. They may include the following:

  1. If you buy clothing, you do not have a chance of trying on the items or feeling the material. Though, for this reason, most online clothing shops provide an option of returning things.
  2. If you want to return an item or have some questions about it, you cannot communicate with someone immediately. Sometimes, you have to wait for hours or even the whole day to get a response to your request.
  3. Many online shops charge extra-pay for shipping, especially, if the item is rather big, and your expectations for saving costs may fail.
  4. The biggest concerns of online shoppers are security and privacy. However, sometimes your sensitive information can be stolen, and you may be charged for the purchases you haven’t made. Moreover, some online shops can be just a scam which is rather hard to recognize.
  5. Online shoppers cannot take advantage of some seasonal tax-free shopping events available in local stores.


In conclusion, it should be noticed that it is up to you whether to choose brick-and-mortar or online shopping. That depends on your individual needs and preferences. However, it is always important to consider both the pros and cons of such a shopping method. As it is obvious from the article, there are more advantages than disadvantages and problems you can come across in online shopping.

There is one more very important tip if you want to try online shopping. Always read the customer service terms, conditions, and policies of the online shop. That will ensure your additional safety and provide answers about all the guarantees. If such terms and conditions seem rather vague, try to shop somewhere else.